eta on reprted issues

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This topic contains 3 replies, has 2 voices, and was last updated by Kriti Sharma Kriti Sharma 1 week ago.

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  • Author
    Posts
  • #69620
    Paul Backus
    Paul Backus
    Participant

    Hi Peter,

    All my reported issues have been closed but none have been resolved so far. Any more details on when these are gonna be fixed?

    And why are the reported issues closed while not resolved?

    https://support.responsive.menu/support/topic/php-7-4/

    https://support.responsive.menu/support/topic/multiple-css-issues-found/

    https://support.responsive.menu/support/topic/multi-language-issue/

    Looking forward to your reply.

    Kind regards & have a great day

    Paul

    #69621
    Kriti Sharma
    Kriti Sharma
    Keymaster

    Hi Paul,

    Thanks for reaching out to us again.

    None of the issues are closed. All the issues you mentioned above are being recorded as feature requests. As we have also said earlier in the corresponding support tickets, we will fulfill these feature requests in the next future release.

    Regards,
    Kriti

    #69622
    Paul Backus
    Paul Backus
    Participant

    Hi Kriti,

    Take a look at this image. All my opened threads have this message.

    closed.jpg

    Best regards,

    Paul

    #69623
    Kriti Sharma
    Kriti Sharma
    Keymaster

    Hi Paul,

    Actually there is a setting on the support forum because of which the support ticket automatically closes after 2 weeks of inactivity.

    Kind regards,
    Kriti

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