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We updated the plugin to new version

Home › Forums › Pro Support › We updated the plugin to new version

Viewing 11 posts - 1 through 11 (of 11 total)
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  • July 23, 2018 at 10:58 am #68022
    Anonymous

    We updated the plugin to a new version, now the plugin is not working because we are using the old version of PHP. is it possible to rollback to an old version?, the website is live and broken. please help

    July 23, 2018 at 11:04 am #68032
    Peter FeatherstonePeter Featherstone
    Participant

    Hey Thobile,

    Unfortunately not. I don’t know if anyone has a pre version 3 zip of the plugin on the forums they can send you but the git repository only goes back to version 3 so it’s not possible to go back before that.

    What version of PHP are you using? It might be a good time to upgrade because if you are on anything before PHP 5.4 then your system is likely pretty insecure.

    Please let me know

    Peter

    July 23, 2018 at 11:12 am #68031
    Anonymous

    Hi Peter,

    Thank you for a reply, i’m still on 5.3.10-1ubuntu3.25, we are planning on upgrading but we just need to fix the website for now. The site is showing the plugin shortcode which is not good.

    July 23, 2018 at 12:01 pm #68030
    Anonymous

    Hi Peter,

    Which version of the Plugin that can work with my version of php?

    Thanx

    July 23, 2018 at 12:58 pm #68029
    Peter FeatherstonePeter Featherstone
    Participant

    Hey Thobile,

    The minimum version is 5.4.

    I’m surprised it let you install the update as WordPress should’ve blocked it as not meeting your minimum requirements.

    What version of WordPress are you on?

    Please advise

    Peter

    July 23, 2018 at 1:12 pm #68028
    Anonymous

    Hey Peter,

    My WordPress version is 4.5.

    The Responsive Menu Plugin is deactivated, when i try to activate it then i get the error “Responsive Menu requires PHP 5.4 or higher to function and has therefore been automatically disabled. You are still on 5.3.10-1ubuntu3.25.Please speak to your web host about upgrading your PHP version.”

    I did try to use plugin called rollback, its gave me all the plugin versions but when i select one of the version listed i get the error” Plugin you’re referencing does not exist”

    Thobile

    July 23, 2018 at 2:46 pm #68027
    Anonymous

    Hi Peter,

    Yes, yes i was expecting WordPress/Plugin to not allow me to update the plugin if i don’t meet the requirement but instead i get the error when i try to activate the plugin not when i update the plugin. and i do not have old files at least to go back and use the old version until i update my PHP.

    Thobile

    July 23, 2018 at 7:24 pm #68026
    Peter FeatherstonePeter Featherstone
    Participant

    Hey Thobile,

    That is very strange. Are you talking here about the Free or Pro version?

    Does your web host not have backups which you can take the plugin files from?

    Please advise

    Peter

    July 24, 2018 at 7:17 am #68025
    Anonymous

    Hey Peter,

    Let me chat to my web host then get back to you

    Thank you

    Thobile

    July 24, 2018 at 8:56 am #68024
    Anonymous

    Hi Peter,

    Thank you, i got the old files and everything is fine now.

    Thank you
    Nosipho

    July 24, 2018 at 1:17 pm #68023
    Peter FeatherstonePeter Featherstone
    Participant

    Hey Thobile,

    Excellent news and thanks for letting me know 🙂

    All the best

    Peter

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