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Update failed

Home › Forums › Pro Support › Update failed

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  • June 8, 2018 at 9:43 am #68151
    Marjolein BoerMarjolein Boer
    Participant

    The error says it cannot write a file.

    Map kan niet aangemaakt worden. responsive-menu-pro/vendor/twig/twig/lib/Twig/Extension.

    June 8, 2018 at 10:03 am #68156
    Peter FeatherstonePeter Featherstone
    Participant

    Hi Marjolein,

    Have you checked that file exists in your file system?

    If it doesn’t then it would suggest the download didn’t fully complete.

    Have you tried downloading the files and uploading them manually?

    Peter

    June 8, 2018 at 10:05 am #68155
    Marjolein BoerMarjolein Boer
    Participant

    Awesome super fast reply! Thanks!

    I only tried the auto update function of WP so far. Came to your site to see if i could find a download of the most recent so i could try to upload manually but i couldn’t find it :S
    Hence… if all else fails, try support 😉

    Can you point me in the direction of the file download? Many thanks in advance!

    Keep up the excellent work!

    June 8, 2018 at 11:34 am #68154
    Peter FeatherstonePeter Featherstone
    Participant

    Hey there,

    Sure. The installation instructions can be found below:

    https://responsive.menu/knowledgebase/installing-the-plugin/

    All the best

    Peter

    June 8, 2018 at 1:04 pm #68153
    Marjolein BoerMarjolein Boer
    Participant

    Needed to dig deep in my account to find the link (not that obvious to find) but i have the newest version and i got installed manually without further issues.
    Awesome!

    Thank you very much for your help.

    If i may give any advice… a big idiot-proof ‘download file here’ button on the account page would really help ;P

    June 8, 2018 at 1:24 pm #68152
    Peter FeatherstonePeter Featherstone
    Participant

    Hey there,

    Glad you were able to find the download files using the guide above and that it is working now.

    Good luck with the plugin!

    All the best

    Peter

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