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Please can I get a refund

Home › Forums › Pro Support › Please can I get a refund

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • December 23, 2019 at 12:01 pm #69877
    rajat@softechdigital.co.ukrajat@softechdigital.co.uk
    Participant

    This plugin isn’t what we expected, just got the license. Please can we have a refund immediately?

    December 23, 2019 at 1:18 pm #69879
    Kriti SharmaKriti Sharma
    Keymaster

    Hi,

    Welcome to Responsive Menu Support.

    Can you please explain why the plugin isn’t working out for you. So that I can help you accordingly.

    Regards,
    Kriti

    December 23, 2019 at 1:30 pm #69880
    rajat@softechdigital.co.ukrajat@softechdigital.co.uk
    Participant

    We just aren’t happy with the way the plugin has it’s look and feel with the theme we are using.
    We just want a refund, we are not having any issues with the plugin itself, just dont want to use the plugin.

    Please process a refund.

    December 23, 2019 at 2:47 pm #69881
    Kriti SharmaKriti Sharma
    Keymaster

    Ok, I will forward your refund request to the billing team.

    December 23, 2019 at 3:09 pm #69882
    rajat@softechdigital.co.ukrajat@softechdigital.co.uk
    Participant

    Many thanks please let me know when I can expect to see the funds back into my account

    December 24, 2019 at 5:43 am #69886
    Kriti SharmaKriti Sharma
    Keymaster

    It will take 2-3 days to process the refund.

    Regards,
    Kriti

    December 26, 2019 at 4:23 pm #69896
    Kriti SharmaKriti Sharma
    Keymaster

    Hi,

    We have refunded you the amount.

    Regards,
    Kriti

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