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Mobile Menu

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Topic Resolution: Resolved
Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • May 1, 2020 at 4:10 am #70477
    patrik@bastakompisar.sepatrik@bastakompisar.se
    Participant

    Hello Team,

    I have purchased your plugin and just want to get your attention on 1 simple bug from your side. I have implemented the plugin on my this
    site: {http://bk-dev.nu/}

    If you check the video attached, I am getting trouble on the back icon of the menu, it closes the menu from the 3rd level submenu item.

    The same issue is appearing with the hamburger menu, it shows a close icon instead of a hamburger icon when we click back and the menu closes. Provide me the latest code and let me know if you need any extra information on this part.

    Thanks,

    May 1, 2020 at 5:32 pm #70482
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Patrick,

    Welcome to Responsive menu Pro Support Forum. Hope you are having a wonderful day.

    Please attach the related video so that we can check the issue.

    Regards,
    Kriti

    May 4, 2020 at 4:02 am #70485
    patrik@bastakompisar.sepatrik@bastakompisar.se
    Participant

    Hi Kriti,

    Thank you for answering.

    This attaches the related video for the mobile menu issue.

    Thanks

    May 4, 2020 at 9:04 am #70487
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Patrick,

    I am unable to see the video. You can also upload it to the Google drive and then share it with me.

    Regards,
    Kriti

    May 4, 2020 at 10:22 am #70488
    patrik@bastakompisar.sepatrik@bastakompisar.se
    Participant

    Hello Mate,

    Here is the google drive link of the video : https://drive.google.com/file/d/1jzzkOTUJooPAzmuF9vAL_W9hv_PWOrYQ/view?usp=sharing

    Let me know if you have still any trouble on this. Also let me know what steps I can take to fix this issue , or any code suggestions from your side?

    Thanks.

    May 5, 2020 at 6:15 am #70497
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Patrik,

    I will talk to the development team and let you know regarding the same.

    Regards,
    Kriti

    May 5, 2020 at 7:20 am #70499
    patrik@bastakompisar.sepatrik@bastakompisar.se
    Participant

    Can you response on this by EOD , because site is going live tomorrow and I need to fix this in urgent.

    Thanks.

    May 6, 2020 at 3:29 am #70506
    Kriti SharmaKriti Sharma
    Keymaster

    Hi,

    We have fixed this bug in the latest plugin release. Please update your plugin to the latest version, and let us know if you have any query.

    Regards,
    Kriti

    May 6, 2020 at 3:31 am #70507
    patrik@bastakompisar.sepatrik@bastakompisar.se
    Participant

    Ok let me upload the latest plugin and let you update here.

    Thanks.

    May 6, 2020 at 3:40 am #70509
    patrik@bastakompisar.sepatrik@bastakompisar.se
    Participant

    Ok , It’s working now, thank you for the fix.

    Thanks.

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