Search in:
Suggested Search: installation, configuration
Search in:
Suggested Search: installation, configuration

Menu stopped working after update

Home › Forums › Pro Support › Menu stopped working after update

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • February 21, 2018 at 2:39 pm #68623
    Oren LebovichOren Lebovich
    Participant

    Hi,

    After updating the plugin, the menu stopped working on mobile.

    When clicking on it, nothing happens…

    knbis.com (mobile)

    Thanks

    February 21, 2018 at 2:56 pm #68635
    Peter FeatherstonePeter Featherstone
    Participant

    Hey Oren,

    I just checked and it works for me, what device is it not working for you on?

    Peter

    February 21, 2018 at 3:05 pm #68634
    Oren LebovichOren Lebovich
    Participant

    Hi,
    I’m using HUAWEI.
    It worked very well up until the update..
    I tried different mobile themes (chrome, fb, etc..)
    Thanks again

    February 21, 2018 at 3:13 pm #68633
    Peter FeatherstonePeter Featherstone
    Participant

    Hey Oren,

    I don’t have a Huawei phone so can’t speak for that device specifically but I just tested it on numerous Android phones and an iPhone and on a laptop using Chrome, Firefox etc. and it worked fine.

    Have you cleared all your phone/browser/site caches etc?

    Peter

    February 21, 2018 at 3:21 pm #68632
    Oren LebovichOren Lebovich
    Participant

    I cleared the cache, yes.
    Still not working..
    I also tried on desktop (see attached) and didn’t work as well.
    https://preview.ibb.co/fDiULx/Screenshot_81.png

    February 21, 2018 at 5:03 pm #68631
    Peter FeatherstonePeter Featherstone
    Participant

    Hi Oren,

    Sorry, can you explain what that screenshot is expected to show? That is just an image, it doesn’t show the menu not working.

    Can you please tell me what steps you are taking. Are you just loading the page and pressing the button and the menu is not opening or what?

    I don’t know what more to suggest because it has worked for me on every device I have tried.

    Peter

    February 21, 2018 at 5:05 pm #68630
    Peter FeatherstonePeter Featherstone
    Participant

    Hi Oren,

    That screenshot is different to what I see in my browser.

    Are you sure we are looking at the same site, http://knbis.com which redirects to http://www.קנאביס.com/?

    Peter

    February 21, 2018 at 5:07 pm #68629
    Oren LebovichOren Lebovich
    Participant

    “Are you just loading the page and pressing the button and the menu is not opening or what?” – YES

    “Are you sure we are looking at the same site, http://knbis.com which redirects to http://www.קנאביס.com/?” – YES

    February 21, 2018 at 5:08 pm #68628
    Oren LebovichOren Lebovich
    Participant

    Can you send a screenshot with the menu open?

    February 21, 2018 at 9:02 pm #68627
    Oren LebovichOren Lebovich
    Participant

    Ok, fixed.
    It started working again after I disabled “Minify Scripts” and “Place Scripts In Footer”.

    February 22, 2018 at 9:20 am #68626
    Peter FeatherstonePeter Featherstone
    Participant

    Hey Oren,

    Very strange, as I say it was working for me the whole time so not sure why it wasn’t for you.

    Glad it’s working now though!

    Peter

    April 3, 2018 at 6:04 pm #68625
    Anonymous

    Hello,

    The website Top hate menus and the Mobile menus has the hamburger but nothing happens when you click it. It worked before perfectly so I am not sure what happened.

    Help!

    Thanks

    April 3, 2018 at 6:06 pm #68624
    Peter FeatherstonePeter Featherstone
    Participant

    Hi Nevin,

    Please check your javascript console as you have errors:

    SyntaxError: expected expression, got '.'[Learn More] b4b334d955594136e9e4b93ee1fc6b6e_0.js:461:4

    Seems to be related to something called tribe events list

    Peter

  • Author
    Posts
Viewing 13 posts - 1 through 13 (of 13 total)
  • The topic ‘Menu stopped working after update’ is closed to new replies.