Search in:
Suggested Search: installation, configuration
Search in:
Suggested Search: installation, configuration

Menu disappeared

Home › Forums › Pro Support › Menu disappeared

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • June 1, 2018 at 10:51 pm #68195
    Daryl McNuttDaryl McNutt
    Participant

    Hi! I have responsive menu pro installed on two sites:

    https://help.vistohub.com/
    https://www.vistohub.com/

    They were styled very similarly to each other and as you can see, it is working normally on the help center but not appearing at all on vistohub.com. Instead, I’m now seeing the original bootstrap nav that was once replaced by Responsive Menu Pro’s nav.

    I installed the most recent update only on https://www.vistohub.com/. I feel like the update is what stopped it from appearing. Especially since I did not install the update on the help center site and it still works.

    Is this a known problem with the new update? How can I restore it back to how it used to look? Please let me know if there is a fix. If you need to chat, I”m also on natalieryandesign@gmail.com

    Best,
    Natalie

    June 1, 2018 at 11:09 pm #68200
    Peter FeatherstonePeter Featherstone
    Participant

    Hi Natalie,

    I have removed the license keys from your post so as others can’t steal it. I would definitely advise against pasting things like that on a public forum.

    In regards the menu not showing, have you been through the various posts on this forum that deal with the same question or been through the knowledgebase article below yet?

    https://responsive.menu/knowledgebase/menu-not-showing/

    Please advise

    Peter

    June 2, 2018 at 12:55 am #68199
    Anonymous

    Thank you for removing my key as I didn’t realize this was a public message. I will go through the information you sent and report back.

    June 2, 2018 at 10:29 am #68198
    Peter FeatherstonePeter Featherstone
    Participant

    Hey Natalie,

    No problem, just wanted to keep your info safe 🙂

    Let me know if you find a solution.

    Peter

    June 5, 2018 at 12:11 pm #68197
    Anonymous

    Hi Peter,

    The issue was a typo. The </script> loading just before the menu wasn’t closed properly so the menu couldn’t load.

    Thanks for your help,
    Natalie

    June 5, 2018 at 12:34 pm #68196
    Peter FeatherstonePeter Featherstone
    Participant

    Hey Natalie,

    Excellent that you caught that error and thanks for letting me know.

    Peter

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Menu disappeared’ is closed to new replies.