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Menu-Button not working

Home › Forums › Pro Support › Menu-Button not working

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • January 18, 2018 at 10:02 am #68800
    Anonymous

    Hello

    I use this plugin on many sites and i never noticed any problem.
    In a new projekt, my client says, that the menubutton does not work.
    I tested it on my android phone with different brwosers and it works. But on his iphone it does not work.
    I cannot test it on apple devices…

    Is there a problem with the button?

    Thank you and best regards

    Dani

    January 18, 2018 at 10:12 am #68805
    Peter FeatherstonePeter Featherstone
    Participant

    Hi Dani,

    There is no issue with the button but there could be issues with the theme or another plugin on iPhone that is stopping it.

    I can confirm it doesn’t work for me on my iPhone so there is definitely an issue there on your site.

    There are quite a few errors in the debug console on my iPhone which could be related.

    Have you tried disabling all other plugins and finally the theme to see if you still have the issues?

    If so, then you can enable them all one by one again to see the cause.

    Please let me know

    Peter

    January 20, 2018 at 11:02 am #68804
    Anonymous

    Hello Peter

    Thank you for your input.
    The problem was solved after deactivating the Plugin “SSL Insecure Content Fixer”.

    Thank you very much and have a great weekend!

    Best regards

    Dani

    January 21, 2018 at 1:44 pm #68803
    Peter FeatherstonePeter Featherstone
    Participant

    Hey Dani,

    Great news that you found a fix and thanks for letting me know!

    Have a great weekend too.

    Peter

    April 18, 2018 at 2:10 pm #68802
    Anonymous

    Hey I have the same problem. It was working until I changed the colours and now it stopped. Strange.

    April 19, 2018 at 10:46 am #68801
    Peter FeatherstonePeter Featherstone
    Participant

    Hey Todd,

    Please open a new support topic with your site URL and exact issue with steps to recreate so I can investigate for you.

    All the best

    Peter

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Viewing 6 posts - 1 through 6 (of 6 total)
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