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How to get refund

Home › Forums › Pro Support › How to get refund

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Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • October 18, 2019 at 6:55 am #69505
    media@highlanddenton.orgmedia@highlanddenton.org
    Participant

    I submitted a refund request via the website with all the pertinent information but only ever received an automated reply back. That was a few weeks ago but within the same week I purchased the pro version. Is there another way to get a refund processed? I have proof of purchase and proof of the automated email as well.

    October 18, 2019 at 7:01 am #69506
    Kriti SharmaKriti Sharma
    Keymaster

    Hi,

    Hope you are having a nice day!

    We apologize you for the delay. Please give us some time so that we will be able to refund you the amount.

    Thanks for reaching out to us.

    Regards,
    Kriti

    October 21, 2019 at 6:54 am #69513
    Kriti SharmaKriti Sharma
    Keymaster

    Hi,

    Your refund amount is being processed and you will get your refund amount soon.

    Regards,
    Kriti

    October 21, 2019 at 11:17 am #69515
    Kriti SharmaKriti Sharma
    Keymaster

    Hi,

    The amount has been refunded back to you.

    Regards,
    Kriti

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