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Desktop Menu problems after the update

Home › Forums › Pro Support › Desktop Menu problems after the update

Topic Resolution: Resolved
Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • April 24, 2020 at 12:29 pm #70439
    Hannu NevanojaHannu Nevanoja
    Participant

    Hey,

    My problem is the Desktop Menu Option after the latest update:

    Clicking on the link the link does not always activate but the page moves a little bit down. I found out that in responsive-menu-pro-1.js file this is causing the problem:

    
$('#responsive-menu-pro li a.responsive-menu-pro-item-link').focus( function() {
jQuery('html,body').animate({scrollTop:$('#responsive-menu-pro').offset().top},'fast');

    If I remove ‘html,body’ everything is ok, but responsive-menu-pro-1.js always becomes overwritten when I make changes to the menu settings.

    Any help? Thank you!

    April 26, 2020 at 5:43 pm #70447
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Hannu,

    I need to talk to the development team regarding this issue. I will get back to you as soon as I hear back from them.

    Regards,
    Kriti

    April 27, 2020 at 7:04 am #70453
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Hannu,

    My desktop menu does not move when clicked and I do not have problem clicking the links.

    First of all, please clear any cache plugin or server cache’s cache content, as well as browser history, so as to ensure the website is loading current version of plugin.

    If issue persist after clearing cache, Please do the following.

    1) Please provide us the export file, so that we can import it into my staging website and try to replicate the issue.

    2) Also share the website URL so that we can see the issue.

    Regards,
    Kriti

    April 27, 2020 at 9:33 am #70456
    Hannu NevanojaHannu Nevanoja
    Participant
    This reply has been marked as private.
    April 27, 2020 at 10:40 am #70459
    Simon RitchieSimon Ritchie
    Participant

    I am getting exactly the same problem as Nannu this morning on the following site: https://www.bedfordmontessori.org/

    best

    Simon

    April 28, 2020 at 6:24 am #70464
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Hannu and Simone,

    I have forwarded your responses to the development team. I will keep you posted as soon as I hear back from them.

    Regards,
    Kriti

    April 30, 2020 at 1:19 pm #70474
    Simon RitchieSimon Ritchie
    Participant

    Thanks Kristi

    Is it possible to roll back to the previous version of the plugin that was working? Is there a page on the site that allows me to download an older version?

    best

    Simon

    April 30, 2020 at 1:27 pm #70475
    Simon RitchieSimon Ritchie
    Participant

    Ignore that. I found the last 4 version links 🙂

    May 1, 2020 at 6:13 am #70478
    Kriti SharmaKriti Sharma
    Keymaster

    Hi,

    We have resolved this bug in the latest plugin update and the update will be released soon.

    Regards,
    Kriti

    May 6, 2020 at 2:43 am #70505
    Kriti SharmaKriti Sharma
    Keymaster

    Hi,

    We have resolved the bug in the latest plugin update, please update and let us know if you face any issue.

    Regards,
    Kriti

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