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Update from Version 3.1.20 HTTP ERROR 500 settings page

Home › Forums › Pro Support › Update from Version 3.1.20 HTTP ERROR 500 settings page

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • February 20, 2020 at 11:34 am #70142
    Bo KjaergaardBo Kjaergaard
    Participant

    I have not been notified in WordPress updates of new versions. Was on Version 3.1.20 and uploaded responsive-menu-pro-3.1.25 via FTP. When entering wp-admin/admin.php?page=responsive-menu-pro I get HTTP ERROR 500. If I downgrade to Version 3.1.20 again it works.

    Cannot see any message in error.log so unclear what it relates to.

    Any ideas?

    February 20, 2020 at 11:40 am #70143
    Bo KjaergaardBo Kjaergaard
    Participant

    I have tried searching for plugin conflicts. Seems the plugin Ajax Search Pro causes
    Responsive Menu Pro settings page to go blank in newer versions than 3.1.20.

    February 20, 2020 at 11:56 am #70144
    Bo KjaergaardBo Kjaergaard
    Participant

    Disregard the last message. I think it was not that plugin. Definately some conflict causing the HTTP Error 500. Will investigate further

    February 21, 2020 at 4:02 am #70145
    Kriti SharmaKriti Sharma
    Keymaster

    Hi there,

    As we are not experiencing this issue at our end. So please let me know what is causing this issue on your website.

    Regards,
    Kriti

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