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Update Failed: Download failed. Unauthorized

Home › Forums › Pro Support › Update Failed: Download failed. Unauthorized

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    Posts
  • January 10, 2018 at 5:35 pm #68912
    Anonymous

    Hey Peter,

    I have just tried updating the Pro plug-in from 3.1.4 to 3.1.11 and am receiving the message above. The last time I updated was 12/4/17 and I did not have any problems. Nothing has changed on this site. I am not sure what might have happened.
    Marcya

    January 10, 2018 at 5:41 pm #68913
    Peter FeatherstonePeter Featherstone
    Participant

    Hey Marcya,

    Have you tried adding the License Key again via the admin panel and seeing if it still says it is valid.

    If so, then try updating again after re-adding the license key.

    Please let me know

    Peter

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