Update crash 3.1.27

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Viewing 8 posts - 1 through 8 (of 8 total)
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  • #70319
    Govard-Jan de JongGovard-Jan de Jong
    Participant

    After updating to 3.1.27 the folder name is changed in: MTU4NTQ2MzU2NzozYmI4Njk1MzkyMWNkODM1ODZkZThkNzAzYTRjMzE0ODoxMTQzOjJiMDgwNjY0MzM4MGQ2YWZlNmZmMDcwYmIzMzkzYjNiOmh0dHBzQC8vd3d3LmNhcmx6Lm5sOjA-O9SKjY
    Wordpress gives an error because the plugin is not on the server (with the right name). After changing the name wordpress will work. But now I not sure to update all my websites because it is buggy.

    #70320
    Hannu NevanojaHannu Nevanoja
    Participant

    I’m having the same problem. I hope they fix it soon?

    #70326
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Govard-Jan and Hannu,

    I am forwarding your issue to the development team.

    Regards,
    Kriti

    #70341
    John Haddadhads
    Participant

    I had automatic updates to Responsive Menu Pro on all 20 of my sites. When this update was attempted to install, it updated to 3/1/27, then deactivated the plugin. This created havoc for all my clients.

    #70346
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Hads,

    We really apologize for the issue that’s occurred. Our development team is looking into this and we’ll get it fixed soon.

    Regards,
    Kriti

    #70366
    Kriti SharmaKriti Sharma
    Keymaster

    Hi there,

    This issue is fixed now.

    If you have faced this issue and have a different folder name, then you have to rename the folder to “responsive-menu-pro” and it should work fine afterwards.

    The alternative way is to reinstall the plugin.

    Also you need to export the settings while uninstalling the plugin and import back when you reinstall.

    Kind regards,
    Kriti

    • This reply was modified 1 month, 3 weeks ago by Kriti SharmaKriti Sharma.
    #70370
    Govard-Jan de JongGovard-Jan de Jong
    Participant

    Updated a few websites and the worked

    #70371
    Kriti SharmaKriti Sharma
    Keymaster

    I am glad that the issue is resolved now.

    All the best.
    Kriti

Viewing 8 posts - 1 through 8 (of 8 total)
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