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Update crash 3.1.27

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Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • March 27, 2020 at 9:55 am #70319
    GJ dJGovard-Jan de Jong
    Participant

    After updating to 3.1.27 the folder name is changed in: MTU4NTQ2MzU2NzozYmI4Njk1MzkyMWNkODM1ODZkZThkNzAzYTRjMzE0ODoxMTQzOjJiMDgwNjY0MzM4MGQ2YWZlNmZmMDcwYmIzMzkzYjNiOmh0dHBzQC8vd3d3LmNhcmx6Lm5sOjA-O9SKjY
    Wordpress gives an error because the plugin is not on the server (with the right name). After changing the name wordpress will work. But now I not sure to update all my websites because it is buggy.

    March 27, 2020 at 11:55 am #70320
    Hannu NevanojaHannu Nevanoja
    Participant

    I’m having the same problem. I hope they fix it soon?

    March 28, 2020 at 7:31 pm #70326
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Govard-Jan and Hannu,

    I am forwarding your issue to the development team.

    Regards,
    Kriti

    March 30, 2020 at 12:53 pm #70341
    John Haddadhads
    Participant

    I had automatic updates to Responsive Menu Pro on all 20 of my sites. When this update was attempted to install, it updated to 3/1/27, then deactivated the plugin. This created havoc for all my clients.

    April 1, 2020 at 1:19 am #70346
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Hads,

    We really apologize for the issue that’s occurred. Our development team is looking into this and we’ll get it fixed soon.

    Regards,
    Kriti

    April 4, 2020 at 6:46 am #70366
    Kriti SharmaKriti Sharma
    Keymaster

    Hi there,

    This issue is fixed now.

    If you have faced this issue and have a different folder name, then you have to rename the folder to “responsive-menu-pro” and it should work fine afterwards.

    The alternative way is to reinstall the plugin.

    Also you need to export the settings while uninstalling the plugin and import back when you reinstall.

    Kind regards,
    Kriti

    April 4, 2020 at 2:18 pm #70370
    GJ dJGovard-Jan de Jong
    Participant

    Updated a few websites and the worked

    April 4, 2020 at 11:11 pm #70371
    Kriti SharmaKriti Sharma
    Keymaster

    I am glad that the issue is resolved now.

    All the best.
    Kriti

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