Trigger hover hit area
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- This topic has 12 replies, 2 voices, and was last updated 4 years, 3 months ago by Kriti Sharma.
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December 19, 2019 at 8:45 pm #69870Jacqueline DyachParticipant
I can’t seem to get it to stay open reasonably (it opens and closes, flickers) with the “hover” option
December 20, 2019 at 6:33 am #69874Kriti SharmaKeymasterHi,
Welcome to Responsive Menu Pro support. Hope you are doing well.
Please make sure that you have selected ‘Click’ action in the ‘Triggers’ field rather than’Hover’ action(screenshot attached) under ‘Button’ tab of the settings.
If this does not solve the problem, then please share the website credentials with me so that I can have a look at Responsive Menu Settings.
Regards,
KritiAttachments:
You must be logged in to view attached files.December 26, 2019 at 3:42 pm #69893Jacqueline DyachParticipantHi, I want the menu to be activated on hover. This is why I paid for the Pro version.
December 26, 2019 at 3:44 pm #69894Jacqueline DyachParticipantThis reply has been marked as private.December 26, 2019 at 4:28 pm #69897Kriti SharmaKeymasterI didn’t do anything but the menu is working fine now. Please confirm.
Regards,
KritiDecember 26, 2019 at 5:58 pm #69898Jacqueline DyachParticipantPlease see attached video screen capture.
Thanks
December 26, 2019 at 6:02 pm #69899Jacqueline DyachParticipantDecember 27, 2019 at 6:29 am #69902Kriti SharmaKeymasterI watched the video and tested the menu button carefully. Actually, the problem is menu button trigger area is small. That is why, whenever the cursor is exactly at the center, the menu container pops up. And when the cursor is even slightly off the button, the menu container closes.
I request you to please increase the menu button trigger area. So that the hover action works properly.
Regards,
KritiDecember 27, 2019 at 7:07 pm #69907Jacqueline DyachParticipantDecember 27, 2019 at 7:10 pm #69908Jacqueline DyachParticipantI have set the button hit area (both li and href) to 60×60 (you can see this in the inspector window). In this new video test that I recorded, I have highlighted the hit areas of the li menu items with a red border. You can see how the other text menu items are working normally; when you roll off of the hit area or its submenu, the submenu disappears.
You can see that the Responsive Menu Pro hamburger menu does not behave that way. It is inconsistent. It seems that if you roll off of the hit area and/or submenu, the submenu does not disappear. And once you roll back over the hit area the submenu disappears. Sometimes the submenu disappears while still over the hit area.
December 29, 2019 at 7:55 am #69920Kriti SharmaKeymasterHi,
I am forwarding your concern to the development team. We will get back to you as soon as we have resolution to the problem.
Regards,
KritiDecember 30, 2019 at 9:49 am #69932Kriti SharmaKeymasterHi,
We have recorded this as a bug. And we will try to resolve it soon.
Regards,
KritiJanuary 8, 2020 at 7:54 am #69961Kriti SharmaKeymasterHi,
We have refunded you the amount for your purchase.
Regards,
Kriti -
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