June 2, 2019 at 3:33 pm #67034
The plugin said I can try for 14 days and receive a refund if not satisfied. After using this for a few hours after purchase this is not something I would like to continue using. Can you please let me know the process for receiving a refund?June 2, 2019 at 3:46 pm #67047
You just need to send me an email via my contact form is all.
Looking forward to hearing from you.
PeterJune 2, 2019 at 3:57 pm #67046Anonymous
I have used the contact form on the site. Thanks for the quick reply and opportunity to try your product.June 2, 2019 at 3:59 pm #67045
No problem. I’ve recieved your message and will refund you now.
PeterJuly 6, 2019 at 11:58 am #67044
I tried the responsive menu. I just bought it, turns out I had some java script failure.
I tried fixing, did everything in my knowledge but its not working at all. I wish to get a refund please.July 6, 2019 at 12:00 pm #67043
PeterJuly 7, 2019 at 6:53 am #67042Alejandro FarladanskyParticipant
Hi, I was also trying to write about a refund request, and only found a link to do it searching this forum, since I do not see “My contact form” anywhere around. After finish writing it would not pass the reCaptcha, tried refreshing the page and nothing. I am writing here as a “last hope”. Thank you in advance for your help.July 11, 2019 at 6:17 am #67041
I applied for a refund because of a java script problem, you guys asked, what kind of a problem is it, and I replied and I haven’t heard anything from you guys! Can I get any response?
I don’t want to cross my trial period to get my refund.July 11, 2019 at 8:01 am #67040
I haven’t seen any email from you yet, can you double check it sent and was to the correct address.
Don’t worry you won’t go over the time limit as I’ll pause that for you.
PeterJuly 14, 2019 at 3:59 pm #67039
PeterJuly 15, 2019 at 8:53 am #67038
it’s ok I deactivated the plugin and delete it.
I don’t want to run a failed plugin on my website, my customers are confused.
sorry, I would be much happy to get a refund, please.
thanksJuly 15, 2019 at 9:34 am #67037
Hey Joey ,
I think that sounds best as you still haven’t provided me the site URL or the error message so there isn’t any way I can help here without either.
Can you please send a contact request with the email address you paid with and I’ll process it now.
PeterJuly 16, 2019 at 11:34 am #67036
that sounds great!
my email add is: firstname.lastname@example.orgJuly 16, 2019 at 1:47 pm #67035
That has been processed for you now.
All the best
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