Transfer License

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  • #68604
    Anonymous

    I have bought a pro license for my test sub-domain and now wish to transfer it to my live website and remove it from the test site. Please let me know how to do this.
    Thanks

    #68608
    Peter FeatherstonePeter Featherstone
    Participant

    Hey Jess,

    You can use the pro license on both domains.

    Each license gets 2 licenses for each purchase for this purpose and local/dev domains aren’t taken into account.

    What issues are you having with activating the license on your live website, can you please provide me with the exact error message?

    Peter

    #68607
    Jess FullerJess Fuller
    Participant

    I am uploading the pro plugin to my live site then copying my license key from my account on your site and pasting it into the license key box then clicking “add license key” and the error is “License Key Invalid”

    #68606
    Jess FullerJess Fuller
    Participant

    I am using the original .zip that I downloaded from my original purchase if that makes any difference.

    #68605
    Peter FeatherstonePeter Featherstone
    Participant

    Hey Jess,

    I can see this already registered to two test domains on your account.

    I have removed these now so you should be able to register it.

    Please let me know if there are any issues.

    Peter

Viewing 5 posts - 1 through 5 (of 5 total)
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