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Pro activation failed

Home › Forums › Pro Support › Pro activation failed

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • September 25, 2019 at 7:30 am #69316
    Simon KellerSimon Keller
    Participant

    Hello
    2 days ago i bought the pro Version. PayPal payment is successful but in my Account Status is failed. Wrote 2 times to the Support but nothing happend. Can you please help me. What’s wrong?

    Thx

    September 25, 2019 at 7:56 am #69317
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Simon,

    Thank you for reaching out to Responsive Menu Pro support.

    We apologize you for the issue. We will look into it and will update you as soon as possible.

    Kind regards,
    Kriti Sharma

    September 26, 2019 at 8:49 am #69325
    Simon KellerSimon Keller
    Participant

    Can you tell me what’s the big problem is? Because now are 4 days till I purcased and payed and nothing going on. Can’t use the menu because I can’t download the zip file. I’m a little bit frustrated and disappointed about this. Hope your menu will work soon for me.

    Thanks,
    Simon

    September 26, 2019 at 9:01 am #69326
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Simon,

    We apologize you for the delay. We are looking into the issue. Please give us some more time.

    We will get back to you soon.

    Kind Regards,
    Kriti Sharma

    September 26, 2019 at 4:22 pm #69328
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Simon,

    You can now download the pro version from your account.

    Please let me know if you need further assistance.

    Regards,
    Kriti

    September 26, 2019 at 8:03 pm #69329
    Simon KellerSimon Keller
    Participant

    Thank you so much. Everything works fine. Perfekt.

    All the best,
    Simon

    September 27, 2019 at 5:49 am #69330
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Simon,

    I am glad that your problem got resolved. Please let me know, if you need any further assistance.

    Regards,
    Kriti

    September 27, 2019 at 8:39 pm #69334
    Prescott WebPrescott Web
    Participant

    Hello…I had the same issue occur. I purchased via PayPal, and the download is unavailable. Under “Details” on the “Purchases” page, it says “failed”.

    September 28, 2019 at 4:30 am #69335
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Prescott,

    Thank you for reaching out to Responsive Menu support.

    We apologize you for the issue. We will look into it and will update you as soon as possible.

    Kind regards,
    Kriti Sharma

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Viewing 9 posts - 1 through 9 (of 9 total)
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