Pro activation failed

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This topic contains 8 replies, has 3 voices, and was last updated by Kriti Sharma Kriti Sharma 3 weeks, 1 day ago.

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #69316
    Simon Keller
    Simon Keller
    Participant

    Hello
    2 days ago i bought the pro Version. PayPal payment is successful but in my Account Status is failed. Wrote 2 times to the Support but nothing happend. Can you please help me. What’s wrong?

    Thx

    #69317
    Kriti Sharma
    Kriti Sharma
    Keymaster

    Hi Simon,

    Thank you for reaching out to Responsive Menu Pro support.

    We apologize you for the issue. We will look into it and will update you as soon as possible.

    Kind regards,
    Kriti Sharma

    #69325
    Simon Keller
    Simon Keller
    Participant

    Can you tell me what’s the big problem is? Because now are 4 days till I purcased and payed and nothing going on. Can’t use the menu because I can’t download the zip file. I’m a little bit frustrated and disappointed about this. Hope your menu will work soon for me.

    Thanks,
    Simon

    #69326
    Kriti Sharma
    Kriti Sharma
    Keymaster

    Hi Simon,

    We apologize you for the delay. We are looking into the issue. Please give us some more time.

    We will get back to you soon.

    Kind Regards,
    Kriti Sharma

    #69328
    Kriti Sharma
    Kriti Sharma
    Keymaster

    Hi Simon,

    You can now download the pro version from your account.

    Please let me know if you need further assistance.

    Regards,
    Kriti

    #69329
    Simon Keller
    Simon Keller
    Participant

    Thank you so much. Everything works fine. Perfekt.

    All the best,
    Simon

    #69330
    Kriti Sharma
    Kriti Sharma
    Keymaster

    Hi Simon,

    I am glad that your problem got resolved. Please let me know, if you need any further assistance.

    Regards,
    Kriti

    #69334
    Prescott Web
    Prescott Web
    Participant

    Hello…I had the same issue occur. I purchased via PayPal, and the download is unavailable. Under “Details” on the “Purchases” page, it says “failed”.

    #69335
    Kriti Sharma
    Kriti Sharma
    Keymaster

    Hi Prescott,

    Thank you for reaching out to Responsive Menu support.

    We apologize you for the issue. We will look into it and will update you as soon as possible.

    Kind regards,
    Kriti Sharma

Viewing 9 posts - 1 through 9 (of 9 total)

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