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Payment failed and Unauthorized error

Home › Forums › Pro Support › Payment failed and Unauthorized error

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  • Author
    Posts
  • October 7, 2019 at 2:38 pm #69408
    info@lukamalic.deinfo@lukamalic.de
    Participant

    Hi,

    I bought the Pro version and it says that the payment failed, but PayPal billed me and I can’t access the Download for the Pro Version because the page says “Unauthorized”. Please help.

    Thanks in advance.

    Luka

    October 7, 2019 at 3:24 pm #69409
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Luka,

    Hope you are having a great day!

    We will look into the issue at our end and solve it as soon as possible. So that you will be able to download the software from your account.

    Regards,
    Kriti

    October 7, 2019 at 4:04 pm #69410
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Luka,
    The issue is resolved. You can now download the plugin from your account.

    Thanks for reaching out to Responsive Menu support.

    Regards,
    Kriti

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