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Payment failed?

Home › Forums › Pro Support › Payment failed?

This topic contains 2 replies, has 2 voices, and was last updated by Kriti Sharma Kriti Sharma 2 months, 1 week ago.

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • October 3, 2019 at 9:34 pm #69393
    Matteo Gagliardi
    Matteo Gagliardi
    Participant

    Hi.
    I’ve just bought the pro version of the plugin. Paypal says that he payment is successful but in my account here on the website it says “failed”
    I cannot download anything.
    What can I do?
    My purchase id is #9968.

    October 4, 2019 at 2:22 am #69394
    Kriti Sharma
    Kriti Sharma
    Keymaster

    Hi Matteo,

    Hope you are having a good day!

    We will look into it and get back to you soon.

    Kind Regards,
    Kriti

    October 4, 2019 at 6:50 am #69395
    Kriti Sharma
    Kriti Sharma
    Keymaster

    Hi Matteo,

    The issue is resolved and you can now download the software from your account.

    Thanks for reaching out to Responsive Menu Support.

    Kind Regards,
    Kriti

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