Mobile Menu is not showing on some mobile device

Home Forums Pro Support Mobile Menu is not showing on some mobile device

This topic contains 4 replies, has 2 voices, and was last updated by Kriti Sharma Kriti Sharma 1 week, 4 days ago.

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  • #69766

    The responsive menu only appears on some mobile device. Please refer to images.

    Any settings that I should look into to get the mobile menu appears on every mobile menu?

    please help. Thanks.

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    #69769

    Sorry, forgot to give you the link.

    ABM

    #69770
    Kriti Sharma
    Kriti Sharma
    Keymaster

    Hi there,

    Welcome to Responsive Menu Pro support. Hope you are having a nice day.

    Can you please tell me which image belongs to which device so that we can figure out the cause of this issue.

    Regards,
    Kriti

    #69771

    Hai Kriti

    We have identified the issue. The mobile menu is not appearing if the link is using https. However, the mobile menu appears only on http link. And this happens on all mobile device.

    With http:

    ABM

    With https:

    ABM

    #69779
    Kriti Sharma
    Kriti Sharma
    Keymaster

    Hi Salina,

    In that case, I request you to make your website specific only for http. So that your users don’t face such issue on their mobile devices.

    Kind Regards,
    Kriti

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