Menu vanishes from mobile devices

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This topic contains 3 replies, has 2 voices, and was last updated by Kriti Sharma Kriti Sharma 3 weeks, 6 days ago.

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #69308
    Dimitris
    Dimitris
    Participant

    Hello

    When i select the option to hide the menu code from the desktop version of the website, the code is hidden but at the same time the menu vanishes from mobile devices.

    I’ am waiting for your help.

    Thank you

    #69309
    Kriti Sharma
    Kriti Sharma
    Keymaster

    Hi Dimitris,

    Hope you are having a nice day!

    When we enable ‘Hide on desktops’ option for the first time. By default, the plugin disables it on all the devices.

    To fix this issue, please follow the below instructions as mentioned:

      1. Enable both the options for ‘hide on desktop’ and ‘hide on mobile’ in the settings panel.
      2. Save your settings and reload the page.
      3. Now, disable the option for ‘hide on mobile’ in the settings panel.
      4. Save the settings and reload the page.
      5. The menu will appear on mobile devices.

    Hope this will resolve the issue. Please let me know.

    Kind Regards,
    Kriti Sharma

    #69310
    Dimitris
    Dimitris
    Participant

    Hello

    Sadly the problem persists.

    I followed the steps you mentioned but with the same result.

    Waiting for your help.

    Thank you

    #69311
    Kriti Sharma
    Kriti Sharma
    Keymaster
    This reply has been marked as private.
Viewing 4 posts - 1 through 4 (of 4 total)

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