Menu Pro not work

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  • #70005

    I am using last wordpress and the free menu work great but the menu pro not work in my wordpress.

    When i click on admin wordpress in Responsive Menu Pro i have just a silver screen and no menu options…

    Can you help?? Send me a good plugin?

    #70006

    This is the error:

    Uncaught TypeError: $(…).sortable is not a function
    at HTMLDocument.<anonymous> (base.js:185)
    at i (load-scripts.php?c=0…lupload&ver=5.3.2:2)
    at Object.fireWith [as resolveWith] (load-scripts.php?c=0…lupload&ver=5.3.2:2)
    at Function.ready (load-scripts.php?c=0…lupload&ver=5.3.2:2)
    at HTMLDocument.J (load-scripts.php?c=0…lupload&ver=5.3.2:2)

    #70007

    The free version works great! The Pro not work.. i not unnderstand

    #70008

    I need a refound.

    #70009
    Kriti SharmaKriti Sharma
    Keymaster

    Hi,

    We apologize for the issue you are facing right now. Can you please share your website’s admin credentials with us? We need to look into the issue.

    I request you to please set the message as private before sharing the credentials.

    Regards,
    Kriti

    #70010
    This reply has been marked as private.
    #70011
    Kriti SharmaKriti Sharma
    Keymaster

    Ok, I will get back to you soon with the resolution to the problem.

    Regards,
    Kriti

    #70013
    Kriti SharmaKriti Sharma
    Keymaster

    Hi,

    I wasn’t able to login to the website by using the credentials you provided.

    Regards,
    Kriti

Viewing 8 posts - 1 through 8 (of 8 total)
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