Tagged: Menu open
February 12, 2020 at 6:53 pm #70102
When I go to our site http://www.ncmissouri.edu on mobile the menu displays open as the page loads and then closes as the image displays. It was previously hidden when the page was loading. I have made sure that the option to display the menu onload is not selected as an option. I would like the menu to be closed as the page loads and to stay closed until the user selects it.
Attachments:You must be logged in to view attached files.February 13, 2020 at 3:33 am #70104
Welcome to Responsive Menu Pro Support forum. Hope you are doing well.
I request you to please share the website admin credentials with me so that I can look into it. Make sure to set the message as private before sharing the credentials.
KritiFebruary 13, 2020 at 3:52 pm #70107February 14, 2020 at 6:52 am #70110February 14, 2020 at 6:44 pm #70116February 14, 2020 at 7:57 pm #70117February 17, 2020 at 4:38 am #70123
Ok, please let me know whether you found the solution or not.
KritiFebruary 18, 2020 at 2:35 pm #70136
I deselected “Use External Files” from within the Scripts dashboard under the Technical tab. Once I updated that setting, cleared any cache on my host and went back to mobile and do not see the same behavior. I also have 4 other individuals test the site and they also do not see the unexpected behavior anymore. I believe the issue we were seeing has been resolved. Thank you for your prompt assistance on the matter. It’s greatly appreciated!February 19, 2020 at 3:51 am #70137
Thank you very much.
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