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Menu not opening

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Topic Resolution: Resolved
Viewing 13 posts - 1 through 13 (of 13 total)
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    Posts
  • January 12, 2020 at 10:18 pm #69967
    Christer EmanuelssonChrister Emanuelsson
    Participant

    Hi. My hamburger menu opens for a split second (or less) and then becomes invisible. I’ve been trying to go through the documentation but it hasn’t helped me. Maybe I’m too dumb. My webpage is “disapprovingswede.com”

    Any help would be appreciated.

    Chris

    January 12, 2020 at 10:25 pm #69968
    Christer EmanuelssonChrister Emanuelsson
    Participant
    This reply has been marked as private.
    January 13, 2020 at 10:00 am #69969
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Christer,

    Welcome to Responsive Menu Pro plugin. Hope you are doing well.

    I did login to your website and noticed that ‘Responsive Menu’ plugin doesn’t work when ‘menu image’ plugin is active. I disabled the plugin and responsive menu plugin started working.

    I did notice the issue you mentioned above. And it seems like you are having a plugin conflict on your website. So, I suggest you to do a plugin conflict on your website. To do this disable all the plugins at once and enable them one by one after checking which one is creating the problem.

    Please do tell me, if this solves the problem or not.

    Regards,
    Kriti

    January 13, 2020 at 6:14 pm #69973
    Christer EmanuelssonChrister Emanuelsson
    Participant

    So I did that but couldn’t still find the culprit. Is there any other option or did I just make a mistake, getting this plugin?

    January 14, 2020 at 5:35 am #69974
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Christer,

    I am forwarding your issue to the development team. I will get back to you as soon as I have resolution to the problem.

    Kind Regards,
    Kriti

    January 14, 2020 at 12:54 pm #69979
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Christer,

    The problem was with the Width of the container. You have set the width of the container to 80000px and min. width to 30000px. Our normal desktop screens are 1920px, tablets are 768px and mobile phones are 425px.

    I just set the width of the container to 100% and it started working. You have set the responsive menu plugin working for mobile and tablet devices and now it is working as per your requirement.

    If you want to enable it for desktops too, just disable ‘hide on desktop’ under advanced tab.

    Also, Responsive menu plugin is working only after disabling ‘Menu image’ plugin. because both are menu related plugins and only one of them can work at a time.

    Regards,
    Kriti

    January 14, 2020 at 3:08 pm #69980
    Christer EmanuelssonChrister Emanuelsson
    Participant

    That’s great. Thanks! May I ask how I get rid of the original one, that’s still visible right below the image?

    January 14, 2020 at 3:33 pm #69981
    Kriti SharmaKriti Sharma
    Keymaster

    You have to enter CSS class of the theme menu in ‘original menu to hide’ section under initial setup tab.

    Regards,
    Kriti

    January 14, 2020 at 6:59 pm #69982
    Christer EmanuelssonChrister Emanuelsson
    Participant

    I’ve been trying to find the correct CSS class, but failed, even though I opened the “inspect” and tried to navigate to the menu line. Could you possibly help with this?

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    January 15, 2020 at 6:07 am #69985
    Kriti SharmaKriti Sharma
    Keymaster

    Yes, please give me some time to look into this. I will get back to you soon.

    Regards,
    Kriti

    January 15, 2020 at 7:53 am #69986
    Kriti SharmaKriti Sharma
    Keymaster

    I have entered correct CSS class into the field and now the theme menu is disabled.

    Regards,
    Kriti

    January 15, 2020 at 11:04 am #69987
    Christer EmanuelssonChrister Emanuelsson
    Participant

    Thanks so much for your outstanding help. I will go through the options to try to make the menu look nicer, with colours and icons, even though all the options make it a bit intimidating.

    January 15, 2020 at 1:09 pm #69990
    Kriti SharmaKriti Sharma
    Keymaster

    I am glad to know that you appreciated my efforts. Please refer to the ‘Knowledgebase’ section of this support website for the help.

    Regards,
    Kriti

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