Menu disappeared since updating plugin

Home Forums Pro Support Menu disappeared since updating plugin

Viewing 2 posts - 16 through 17 (of 17 total)
  • Author
    Posts
  • #68694
    Anonymous

    To address your last paragraph, I am not using the shortcode method (“the plugin works straight out of the box,” says your documentation, and indeed it did until recently), and the wp_head() and wp_footer() calls are in the header and footer sections respectively.

    #68693
    Peter FeatherstonePeter Featherstone
    Participant

    Hey Robin,

    I’m not sure what more I can suggest at this point then.

    If you are not using the shortcode (which is a good thing here), then it can’t be my plugin creating the invalid HTML unless something is seriously messed up with my plugin (there is potential for that and we are trying to eliminate that possibility here).

    Can you deactivate my plugin and check the HTML of the inner pages again. If the HTML is still messed up then it is definitely not an issue with my plugin.

    I’m afraid I can’t be held accountable for invalid HTML on your site, that is for your web developer/theme developer to address and correct. It is impossible for my plugin to work in such an environment.

    Alternatively, have you tried disabling all other plugins except mine to make sure that it is not another plugin that is causing this HTML issue? If the HTML is still messed up, then you can try switching themes to see if the theme is the issue. If the HTML checker doesn’t help you then I can’t really offer anything more as that gives you the exact problems associated with your site, line by line.

    As a small breakdown, it is showing you that you have scripts and other HTML being loaded outside of your head section which immediately renders all of your HTML invalid.

    Again, I’m not sure what more I can do. The online tools and me are all pointing you to the issue with your site but it’s not something I can fix on your behalf.

    Please let me know what deactivating my plugin first shows in regards the HTML and following on from that, deactivating the other plugins/theme.

    All the best

    Peter

Viewing 2 posts - 16 through 17 (of 17 total)
  • The topic ‘Menu disappeared since updating plugin’ is closed to new replies.