Search in:
Suggested Search: installation, configuration
Search in:
Suggested Search: installation, configuration

Menu Appears On Mobile Page Load Up & Every Click

Home › Forums › Pro Support › Menu Appears On Mobile Page Load Up & Every Click

Viewing 15 posts - 1 through 15 (of 17 total)
1 2
  • Author
    Posts
  • May 13, 2020 at 11:49 am #70542
    Chris HainesChris Haines
    Participant

    Hello
    I have an issue with a new site not yet gone live.
    Randomly the Responsive Menu appear on Mobile Page upon Load Up and every time I click on anything it reloads the menu ?
    I have reset the Plugin, Reset Options & The Database and Menu Still Does it, even default settings after reset ?
    Would you have any idea what would cause this please ?
    Many thanks

    May 13, 2020 at 11:52 am #70543
    Chris HainesChris Haines
    Participant

    Addition to above:
    I have just noticed that if I select a page from the Responsive Menu, the Page Loads in the Background i.e. appear when I close the menu the correct the correct page has loaded but if I click on anything on any page the menu appears ?

    May 13, 2020 at 11:57 am #70544
    Chris HainesChris Haines
    Participant

    Addition to above:
    I have disabled ‘Show Menu on Page Load Up’.
    But what happens is the menu flicks open and closes immediately ?

    May 13, 2020 at 7:39 pm #70545
    Chris HainesChris Haines
    Participant
    This reply has been marked as private.
    May 14, 2020 at 3:21 am #70547
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Chris,

    I will check this and get back to you. Please expect a little delay in the response as I am little unwell today.

    Regards,
    Kriti

    May 17, 2020 at 9:58 am #70556
    Chris HainesChris Haines
    Participant
    This reply has been marked as private.
    May 18, 2020 at 10:14 am #70558
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Chris, yes I am feeling better. I request you to please share the admin credentials of your website with me so that our development team can look into it and give you the required solution.

    Regards,
    Kriti

    May 21, 2020 at 6:42 am #70584
    Chris HainesChris Haines
    Participant
    This reply has been marked as private.
    May 21, 2020 at 12:08 pm #70587
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Chris,

    I have forwarded your issue to the development team. I will keep you posted as soon as I hear back from them.

    Regards,
    Kriti

    May 23, 2020 at 5:35 am #70591
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Chris,

    Our development team couldn’t able to login into the website provided by you because it is giving 404 error. Please share the correct login code with us.

    Regards,
    Kriti

    May 24, 2020 at 9:50 am #70592
    Chris HainesChris Haines
    Participant
    This reply has been marked as private.
    May 25, 2020 at 7:17 pm #70601
    Kriti SharmaKriti Sharma
    Keymaster

    Thank you Chris, I will forward these credentials to the development team. I will keep you posted as soon as I hear back from them.

    Regards,
    Kriti

    May 27, 2020 at 6:31 am #70603
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Chris,

    We have imported setting options from your website and found we have an option to open menu on page load that is “Show Menu on Page Load” under advance tab.

    And also tested this on my local and working fine but in customer site have some different issue as well that is conflict with “Float Menu Pro”.

    You are using two menu plugins together and may be those are conflicting.

    As this is your live site so we can not directly change anything on this. Please off this “Show Menu on Page Load” and remove the cache if it is working fine otherwise.

    Remove all other plugin and just keep responsive-menu-pro with wordpress default theme. And after that still have an issue then please give us the ftp access for debugging.

    Regards,
    Kriti

    May 29, 2020 at 11:01 am #70608
    Chris HainesChris Haines
    Participant

    Hi Kriti
    Many thanks for looking into this for me.
    I can confirm that the issue is Sticky Icon Plugins Conflicting with Responsive Menu Pro Plugin.
    These issue is that your Plugin conflicts with every Sticky Icon Plugin that I try, surely the common denominator is your plugin ?
    I really would like to have Sticky Icons on my mobile site but also want to continue using your responsive Menu, so with this in mind is there anything that your developers can do to get both of these types of plugins to work together.

    Any advice would be very helpful ?
    Thanks

    May 29, 2020 at 9:00 pm #70612
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Chris,

    As this a custom based requirement, you can contact our development team at https://justhyre.com/get-a-quote/ and get it done for your website.

    Regards,
    Kriti

  • Author
    Posts
Viewing 15 posts - 1 through 15 (of 17 total)
1 2
  • The topic ‘Menu Appears On Mobile Page Load Up & Every Click’ is closed to new replies.