May 13, 2020 at 11:49 am #70542
I have an issue with a new site not yet gone live.
Randomly the Responsive Menu appear on Mobile Page upon Load Up and every time I click on anything it reloads the menu ?
I have reset the Plugin, Reset Options & The Database and Menu Still Does it, even default settings after reset ?
Would you have any idea what would cause this please ?
Many thanksMay 13, 2020 at 11:52 am #70543
Addition to above:
I have just noticed that if I select a page from the Responsive Menu, the Page Loads in the Background i.e. appear when I close the menu the correct the correct page has loaded but if I click on anything on any page the menu appears ?May 13, 2020 at 11:57 am #70544
Addition to above:
I have disabled ‘Show Menu on Page Load Up’.
But what happens is the menu flicks open and closes immediately ?May 13, 2020 at 7:39 pm #70545May 14, 2020 at 3:21 am #70547
I will check this and get back to you. Please expect a little delay in the response as I am little unwell today.
KritiMay 17, 2020 at 9:58 am #70556May 18, 2020 at 10:14 am #70558
Hi Chris, yes I am feeling better. I request you to please share the admin credentials of your website with me so that our development team can look into it and give you the required solution.
KritiMay 21, 2020 at 6:42 am #70584May 21, 2020 at 12:08 pm #70587
I have forwarded your issue to the development team. I will keep you posted as soon as I hear back from them.
KritiMay 23, 2020 at 5:35 am #70591
Our development team couldn’t able to login into the website provided by you because it is giving 404 error. Please share the correct login code with us.
KritiMay 24, 2020 at 9:50 am #70592May 25, 2020 at 7:17 pm #70601
Thank you Chris, I will forward these credentials to the development team. I will keep you posted as soon as I hear back from them.
KritiMay 27, 2020 at 6:31 am #70603
We have imported setting options from your website and found we have an option to open menu on page load that is “Show Menu on Page Load” under advance tab.
And also tested this on my local and working fine but in customer site have some different issue as well that is conflict with “Float Menu Pro”.
You are using two menu plugins together and may be those are conflicting.
As this is your live site so we can not directly change anything on this. Please off this “Show Menu on Page Load” and remove the cache if it is working fine otherwise.
Remove all other plugin and just keep responsive-menu-pro with wordpress default theme. And after that still have an issue then please give us the ftp access for debugging.
KritiMay 29, 2020 at 11:01 am #70608
Many thanks for looking into this for me.
I can confirm that the issue is Sticky Icon Plugins Conflicting with Responsive Menu Pro Plugin.
These issue is that your Plugin conflicts with every Sticky Icon Plugin that I try, surely the common denominator is your plugin ?
I really would like to have Sticky Icons on my mobile site but also want to continue using your responsive Menu, so with this in mind is there anything that your developers can do to get both of these types of plugins to work together.
Any advice would be very helpful ?
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