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Logo flashing on mobile when selecting sub menu items

Home › Forums › Pro Support › Logo flashing on mobile when selecting sub menu items

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • June 17, 2020 at 10:04 am #70689
    sales@batteriesandsolar.co.uksales@batteriesandsolar.co.uk
    Participant

    Hello,

    We have noticed that our logo is flashing on mobile phones when selecting sub menu items.

    To recreate this go to https://www.batteriesandsolar.co.uk on a mobile phone,
    press the hamburger icon in top left of screen,
    Press Shop> Solar power> Solar Panel Kits>Go back and repeat a few times.

    You should see our logo flicker very slightly.

    We have tried a few different things to stop this from happening but with no luck.

    Kind regards,
    Paul

    June 17, 2020 at 2:33 pm #70692
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Paul,

    I visited your website but I didn’t notice the issue you have mentioned above. I am also attaching screencast with my response.

    https://drive.google.com/file/d/19NeTgKLZOQ8wPkHvjoEqkcmybrijSml-/view?usp=drivesdk

    May be the issue is happening because of the cache, so I request you to please clear the browser cache before loading the website.

    Regards,
    Kriti

    June 17, 2020 at 3:06 pm #70697
    sales@batteriesandsolar.co.uksales@batteriesandsolar.co.uk
    Participant

    Hi Kriti,

    Did you visit our website on a mobile phone to see the logo flicker? It sounds like you have just viewed it on a desktop pc?

    Kind regards,
    Paul

    June 18, 2020 at 7:58 am #70701
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Paul,

    Yes, I did check it on mobile too. The recording that I shared with you is of tablet on portrait mode.

    I request you to please clear the cache of your browser and then make a video of the concerning issue so that our development team can look into the issue.

    Regards,
    Kriti

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Viewing 4 posts - 1 through 4 (of 4 total)
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