Import / Export

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This topic contains 6 replies, has 2 voices, and was last updated by Jim Frost Jim Frost 4 months, 1 week ago.

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #66919
    Jim Frost
    Jim Frost
    Participant

    Hello there,

    Just purchased the PRO version and I am trying to export/import the settings file from the standard version.

    I can export the file but when I go to import I select the file and hit import and get the message “No import file selected”.

    Grateful for any help please and thanks in advance.

    #66924
    Peter Featherstone
    Peter Featherstone
    Participant

    Hey Jim,

    I can’t see any reason why that would happen. Can you just confirm you are hitting the Choose File button, double clicking the import file in the popup and then clicking Import?

    If so and it’s not working can you send me a request via my contact form so I can get the file and admin login to try myself?

    Peter

    #66923
    Jim Frost
    Jim Frost
    Participant

    That’s correct Peter

    I’ve sent you a request via the contact form.

    Many thanks for the prompt reply,

    Jim

    #66922
    Peter Featherstone
    Peter Featherstone
    Participant

    Hey Jim,

    Apparently there is a syntax error in the file you exported. I’m not sure how that could be to be honest as according to jsonlint it is valid json.

    Can you try exporting the original and importing again to see if it was just a dodgy conversion the first time?

    Peter

    #66921
    Jim Frost
    Jim Frost
    Participant

    Looks like it was an issue my end with the file export. Peter did the export file his end, sent it over to me and it works fine now.

    Great support and great product!

    #66920
    Peter Featherstone
    Peter Featherstone
    Participant

    Hey Jim,

    Thanks for confirmation, I’m glad it’s working for you now!

    Good luck with the plugin.

    Peter

Viewing 6 posts - 1 through 6 (of 6 total)

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