Forum Guidelines

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  • #69115

    Hey all,

    Before posting in the forums please make sure that you have checked out the following to see if there is already an answer to your issue:

    1. This forum and any of the previous posts.
    2. The knowledgebase section which includes the FAQ.
    3. The documentation section.

    If you can’t find anything in the above sections then please make sure that you include the following information when posting your request.

    1. Your site URL or a link to the specific page in question, so I can have something to look at when debugging.
    2. Steps you have already taken to fix the issue, so I don’t go over the same things you’ve tried again.
    3. Steps for me to re-create the issue when looking on your site, so I know what I am actually trying to fix.
    4. What you are expecting to happen, so I know when I have actually fixed it.

    Thanks, and happy questioning!


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