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ELEMENTOR HEADER

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Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • June 30, 2020 at 1:02 pm #70744
    dallapozzadeny@gmail.comdallapozzadeny@gmail.com
    Participant

    Hello, i’m trying to put “[responsive_menu_pro]” shortcode in my elementor header, but it doesn’t work

    June 30, 2020 at 7:48 pm #70746
    Kriti SharmaKriti Sharma
    Keymaster

    Hi there,

    Can you please share the admin credentials of your website so that we can look into the issue. Make sure to set the message as private before sharing the credentials.

    Kind regards,
    Kriti

    July 1, 2020 at 2:52 pm #70748
    dallapozzadeny@gmail.comdallapozzadeny@gmail.com
    Participant
    This reply has been marked as private.
    July 1, 2020 at 7:11 pm #70752
    Kriti SharmaKriti Sharma
    Keymaster

    Hi,

    Welcome to Responsive menu pro support forum.

    I will check this and get back to you on tomorrow morning. Please expect a little delay as it is very late night here.

    Kind regards
    Kriti

    July 2, 2020 at 5:10 am #70755
    Kriti SharmaKriti Sharma
    Keymaster

    Hi,

    Please share the website’s url also so that I can look into the issue.

    Kind regards,
    Kriti

    July 2, 2020 at 2:57 pm #70761
    dallapozzadeny@gmail.comdallapozzadeny@gmail.com
    Participant
    This reply has been marked as private.
    July 2, 2020 at 6:48 pm #70763
    Kriti SharmaKriti Sharma
    Keymaster

    Hi there,

    I have forwarded your issue to the development team. I will keep you posted as soon as I hear back from them.

    Regards,
    Kriti

    July 3, 2020 at 5:53 am #70764
    Kriti SharmaKriti Sharma
    Keymaster

    Hi,

    We found the following unprocessed shortcode in webpage source code.

    [responsive_menu menu_to_use=”mobile”]

    It should be as follows. Please change it to the following.

    [responsive_menu_pro menu_to_use=”mobile”]

    Clear cache plugin’s cache content and browser history after making the above changes.

    The documentation is as follows.

    Using the Shortcode

    Kind regards,
    Kriti

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