Custom content > shortcode , no output

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  • #68869
    Frenk VolFrenk Vol
    Participant

    Hello, I have activated the custom content/html in containor settings, but the shortcode has no output. Its a sharing shortcode of hustle pro and I want it to show in the slide in menu on mobile devices.
    Did I miss something?
    Greetings,
    Frenk

    #68876
    Peter FeatherstonePeter Featherstone
    Participant

    Hi Frenk,

    Have you confirmed the shortcode works in other areas of the site?

    My plugin doesn’t do anything special in regards shortcodes, it just uses the inbuilt WordPress system.

    Please let me know

    Peter

    #68875
    Frenk VolFrenk Vol
    Participant

    Hello, soory for responding late,
    I use a shortcode from hustle pro and yes it works on other places in the site. In the header there is also the same shortcode, the social icons.
    Thanks,
    Frenk

    #68874
    Peter FeatherstonePeter Featherstone
    Participant

    Hey Frenk,

    I don’t know what to suggest in that case as I don’t do anything special with shortcodes.

    I literally just put them through the normal WordPress do_shortcode() function inside my code.

    Can you take a screenshot of where you are adding the shortcode in my plugin so I can take a look at it directly.

    Please advise

    Peter

    #68873
    Anonymous

    Here i have 3 screenshots



    thanks

    #68872
    Peter FeatherstonePeter Featherstone
    Participant

    Hey Frenk,

    Is it possible to provide a link to your site so I can take a look?

    Also, this may sound silly but can you try reversing the quotes in the shortcode to see if that fixes it?

    What I mean is, use single quotes if those are double, or double if those are single.

    Please let me know

    Peter

    #68871
    Anonymous

    Link to site

    hi, I have tried the quotes allready, but no result.
    The site is in construction, so you need to resize the browser.
    Also the mobile menu hides behind the regions of upfront theme in mozilla, but in chrome it isnt due to the z-index implemented in the css.

    Greet
    Frenk

    #68870
    Peter FeatherstonePeter Featherstone
    Participant

    Hey Frenk,

    Looking at your site, it looks like the shortcode has worked correctly because the output of the HTML of the Additional Content section is below:

    <div id="responsive-menu-pro-additional-content">
       <div class="inc_social_sharing_shortcode_wrap inc_ss_1" data-id="1"></div>
    </div>

    I can’t tell you why the social sharing element is empty however, I would expect you would need to ask the shortcode author for the reasons for that.

    Please let me know

    Peter

Viewing 8 posts - 1 through 8 (of 8 total)
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