Clicking Search field closes menu

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This topic contains 8 replies, has 2 voices, and was last updated by Kriti Sharma Kriti Sharma 2 weeks ago.

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #69602
    Dwight Martino
    Dwight Martino
    Participant

    In the most recent version, with all “Container>Technical” items enabled, when the user clicks in the search field in the expanded menu, the container closes while a cursor overlays the page content. Is this a bug?

    I would expect the panel to stay open while typing in the search field.

    #69605
    Kriti Sharma
    Kriti Sharma
    Keymaster

    Hi Dwight,

    Hope you are having a great day!

    It seems that there are some keyboard shortcuts enabled at the end of the container tab in responsive menu settings. Please keep the fields blank if you do not want the menu container to open or close when pressing these shortcodes.

    Hope it helps with the issue.

    Regards,
    Kriti

    #69606
    Dwight Martino
    Dwight Martino
    Participant

    The Container>Keyboard Shortcut fields ARE blank.

    #69609
    Kriti Sharma
    Kriti Sharma
    Keymaster

    Hi,

    Can you please share the URL of your website and also the credentials of your website so that I can have a look at the responsive menu settings. And also please set the message as private before sharing the credentials.

    Regards,
    Kriti

    #69610
    Dwight Martino
    Dwight Martino
    Participant
    This reply has been marked as private.
    #69613
    Kriti Sharma
    Kriti Sharma
    Keymaster

    Hello there,

    I found no problem while doing a search on the website. I did a test search on the website and I was able to fetch results. I am also attaching the screenshot with my response. Hope you found it helpful.

    Regards,
    Kriti

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    #69615
    Dwight Martino
    Dwight Martino
    Participant
    This reply has been marked as private.
    #69617
    Kriti Sharma
    Kriti Sharma
    Keymaster

    Hi there,

    I used Google Chrome to fetch search result. I faced no such issue on Google chrome when using my mobile browser and even in the responsive version of Google Chrome on desktop. If you are experiencing this issue on safari then please give me some time to have a look at the issue regarding safari browser. We will get back to you as soon as we have some resolution to the problem.

    Regards,
    Kriti

    #69618
    Kriti Sharma
    Kriti Sharma
    Keymaster

    Hi Dwight,

    We found that it’s a bug on ios safari.

    In the responsive menu plugin settings, Container -> Technical -> Close on page scroll

    If you turn this option to on and have a search input at the bottom of the menu. In iOS safari, when you click on the search input, the menu will automatically close.

    We suggest you to please disable that option for the time being. We will try to fix this bug soon.

    Regards,
    Kriti

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