Can’t update?

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Viewing 4 posts - 1 through 4 (of 4 total)
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  • #70857
    Jay WarrenJay Warren
    Participant

    Hi There,

    I’m struggling to update your plugin. It keeps coming back saying ‘unauthorised’.It was $249 was this just for a single year of support?

    I tried getting the $99 100 site license but still have the same issue.

    Email bounces to your support email address….

    Please advise

    Thanks

    Jay

    #70861
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Jay Warren,

    I request you to please share the email address with me so that I can check.

    Thanks for reaching out to us.

    Kind regards,
    Kriti

    #70874
    Jay WarrenJay Warren
    Participant
    This reply has been marked as private.
    #70877
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Jay,

    I just checked you have bought 100 sites license for 99$ on 4th August, 2020. I have resend you the purchase receipt at jay@sharkfinmedia.com email id. Please try to paste the license key again. You can also download the latest plugin version from the https://responsive.menu/account/ account.

    Please let me know.

    Kind regards,
    Kriti

Viewing 4 posts - 1 through 4 (of 4 total)
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