Can’t download, failed

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Topic Resolution: Resolved
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  • #70060

    Bought it twice. Can you refund one please? Also can’t download, says file denied?

    #70061
    Suraj SinghSuraj Singh
    Keymaster

    Hi,

    Welcome to our support forum.
    Can you please send both purchase ID or invoice so that I can forward it to the billing team for a refund.
    Don’t worry about this, Our team will resolve this soon.

    Regards,
    Suraj

    • This reply was modified 3 weeks, 4 days ago by Suraj SinghSuraj Singh. Reason: Edit tags
    #70066
    Suraj SinghSuraj Singh
    Keymaster

    Hi,

    We have resolved the issue, now you can download the plugin from your account.
    Also, our billing team inspected your payment issue and refunded it as per your request.

    Let us know if you need any help further.

    Thank you

    Regards,
    Suraj

    • This reply was modified 3 weeks, 4 days ago by Suraj SinghSuraj Singh.
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