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BUTTON WORKS SPORADICALLY ON IOS MOBILE

Home › Forums › Pro Support › BUTTON WORKS SPORADICALLY ON IOS MOBILE

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Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • October 11, 2019 at 10:08 am #69470
    TamlynHolmesTamlynHolmes
    Participant

    Hi, the button is working fine on desktop but sometimes work but most of the time not on ios mobile. Please can you see https://www.massive.pr

    Thanks

    October 11, 2019 at 10:44 am #69471
    TamlynHolmesTamlynHolmes
    Participant

    Sorry for safari, chrome seems to be fine.

    October 11, 2019 at 10:45 am #69472
    TamlynHolmesTamlynHolmes
    Participant

    sorry no its both chrome and safari on iphone. sorry for all the follow ups.

    October 11, 2019 at 1:10 pm #69473
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Cora,

    Hope you are having a great day!

    We are looking into the issue you are facing right now and will get back to you as soon as we have a resolution.

    Kind Regards,
    Kriti

    October 13, 2019 at 7:44 am #69474
    Kriti SharmaKriti Sharma
    Keymaster

    Hi,

    I just visited your website using an iPhone and I am not having any issue navigating with responsive menu on your website.

    The responsive menu is working properly.

    This is a screen-cast of my visit on iOS Safari browser. https://drive.google.com/open?id=1QJRKo9o3CQ8GsfCt0mZz0jePWMVfwofQ

    This is a screen-cast of my visit on Chrome for iPhone https://drive.google.com/open?id=1wporc7KmNzO_-aUlWJyOb46oLsveyq0V

    I think you may have a problem touch triggering the menu. I advise you to consider increasing the menu button size, so that it increases the touch-trigger area. The option is in Button -> Container Sizing

    Regards,
    Kriti

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Viewing 5 posts - 1 through 5 (of 5 total)
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