July 27, 2020 at 12:11 pm #70813
Hi, we are using Responsive Menu Pro 3.1.29 with a plugin called Divi Bars, which loads a bar across the top of the page with an announcement. On pages viewed on desktop, which use the standard menu with the Divi theme, the bar pushes the menu/header down to accommodate the bar itself, and when the bar is closed the menu slides back up. On tablet and mobile, where the Responsive Menu is used, the menu is not pushed down, but the remainder of the content is, which creates a gap on the page (see attached) and hides the menu behind the “bar.” Can you possibly suggest any settings for RMP or in CSS to help with this? I have the RMP set to Fixed position so it stays at the top. The CSS ID for the Divi bar is divibars_unique_id_54461 and the CSS ID of the menu header is #responsive-menu-pro-header. Can you suggest any CSS that we can implement to correct this? We have created an admin link for you at https://willowschool.org/staging/wp-admin/?wtlwp_token=077b82d71a065fc636c305761bf7c91e that will allow you to access the site at the admin level via that link if that helps, and this is a staging site only, not live so there is no issue in terms of turning things on or off or changing settings. We realize that since RMP is working fine when the Divi Bar is not loaded, this is one of those issues where the “other” plugin can be blamed ;-( but again if you have any suggestions that would be great. Thanks for your help.July 28, 2020 at 5:24 am #70818
Thanks for reaching out to us. Please give me some time to look into the required css code and get back to you soon.
KritiJuly 28, 2020 at 11:05 am #70819
Thank you. We updated the admin login if needed, it is now https://willowschool.org/staging/wp-admin/?wtlwp_token=98dd304badb87a961b2b42aed46b8444July 28, 2020 at 3:36 pm #70820
I just tried to open your website and it gave me the following error, see attached screenshot.
KritiJuly 28, 2020 at 8:45 pm #70828
Can’t see my last two posts ;-(July 28, 2020 at 8:45 pm #70829
This is the page that has the issue:July 29, 2020 at 6:03 am #70830
I opened the URL you provided above but I still can’t access the website.
Please check the screenshot.
KritiJuly 29, 2020 at 10:30 am #70833July 29, 2020 at 7:10 pm #70835July 29, 2020 at 7:13 pm #70837August 1, 2020 at 1:22 pm #70841
I again tried to revisit your website but it denied the access. So I have asked for unlocking the website to me with firstname.lastname@example.org
Please allow the access.
KritiAugust 1, 2020 at 2:03 pm #70845
Thank you for trying, Kriti. We are unable to deactivate the WordFence plugin, but we appreciate your trying to help. I have marked this as resolved.August 1, 2020 at 4:23 pm #70846
It’s ok, Gil.
All the best.
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