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Again no version 3.1.26 pro in my downloads

Home › Forums › Pro Support › Again no version 3.1.26 pro in my downloads

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Viewing 9 posts - 1 through 9 (of 9 total)
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    Posts
  • February 21, 2020 at 12:23 pm #70146
    The Themebuildersthethemebuilders@gmail.com
    Participant

    Hi

    I dont understand why after every update we have to come back and ask for the pro version update !

    There is no v 3.1.26 download in my download section. see image attached.

    I must say this is becoming a bit rediculous. It used to work flawless. Why is it now such a problem every time?

    Looking forward to your reply.

    Theme builders,

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    February 22, 2020 at 10:30 am #70148
    The Themebuildersthethemebuilders@gmail.com
    Participant

    Also i noticed for a long time now that the 2 websites i have this plugin installed do not get any update notifications in the admin area when this plugin updates. That is why i always have to download it from your sales website.

    Can that be fixed also? Thank you.

    February 22, 2020 at 11:40 am #70149
    Daniel Roth und Katrin Schäfer GbRDaniel
    Participant

    Same problem here – new versions of the plugin are not pushed into my WordPress backend, and I can only download version 3.1.25 in my Responsive Menu account right now.

    I think the last version that I could update via the WP backend was 3.1.22 … it took me half a year an 3 version releases to realize I’m not running the latest version.

    Please let me know if you need any more info on my part to fix this!

    February 23, 2020 at 2:15 pm #70150
    Nate MNathan Murphree
    Participant

    Same, I received the email they sent out but no update notification in my WordPress admin. I didn’t even know there was a 3.1.26. I’m currently manually installing 3.1.25

    February 24, 2020 at 5:59 am #70151
    Kriti SharmaKriti Sharma
    Keymaster

    Hello everyone,

    Welcome back to responsive menu pro support forum.

    I have forwarded your issue to the development team. They will look into it and resolve it as soon as possible.

    Regards,
    Kriti

    February 24, 2020 at 7:59 am #70152
    Kriti SharmaKriti Sharma
    Keymaster

    Hi there,

    Please try again to download the latest version of the app. Do let me know if you were successful while doing so or not.

    Regards,
    Kriti

    February 24, 2020 at 2:36 pm #70153
    The Themebuildersthethemebuilders@gmail.com
    Participant

    Hi

    It is there now. But my question also was do i have to ask for this on every update of the pro version?

    February 24, 2020 at 4:31 pm #70154
    Daniel Roth und Katrin Schäfer GbRDaniel
    Participant

    do i have to ask for this on every update of the pro version?

    I would like to know this as well. Why are the updates no longer pushed to WordPress automatically? I really don’t want to manually uninstall/reinstall the plugin every time there is a new update.

    February 25, 2020 at 5:05 am #70159
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Daniel,

    I apologize for the inconvenience. Our development team is looking into the issue and they will fix it soon.

    Regards,
    Kriti

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Viewing 9 posts - 1 through 9 (of 9 total)
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