access is restricted due to a security rule

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  • #70662
    sciabicasciabica
    Participant

    Clicking the “Update Options” button results in a “The page you are trying to access is restricted due to a security rule.” error page. I am logged in as Administrator.

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    #70670
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Sciabica,

    Welcome to Responsive menu Pro Support Forum. Hope you are safe at home.

    Can you please confirm that you are seeing this message on the Responsive menu website or on your website?

    Kind regards,
    Kriti

    #70681
    sciabicasciabica
    Participant

    This is happening on my site when I attempt to update anything. Here’s a screencast: https://d.pr/v/5gQAQH

    #70682
    Kriti SharmaKriti Sharma
    Keymaster

    Hi Sciabica,

    We need the admin credentials of your website so that we can look into the issue. Make sure to set the message as private before sharing the credentials.

    Kind regards,
    Kriti

Viewing 4 posts - 1 through 4 (of 4 total)
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